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Contact Support

We typically respond within 1 business day. For billing or account access issues, include your account email and any relevant details.

Prefer email? Reach us at support@example.com.

Help & FAQ

What is NextBlitz?

AI to generate high-retention content ideas, thumbnails, and insights tailored to your audience.

How do I get started?

Sign up, connect your YouTube channel (optional), then click Generate Ideas on the Dashboard.

Do you offer refunds?

Yes — 7-day money-back guarantee if things don’t work out. Contact support to request.

Why am I rate limited?

We limit bursts to protect service stability. If you see a 429 or a notice, wait for the Retry-After time or upgrade to Pro for higher throughput.

I’m logged in but the app sends me back to Login.

Clear cookies and try again. If you use third-party blockers, allow storage for our domain and retry.

What YouTube permissions do you request?

Read-only access to your channel’s public metrics to personalize ideas and analytics. You can disconnect anytime in Settings.

Is my data safe?

We store minimal data and never sell it. See Privacy Policy. We enforce rate limits, RLS, and secure key management.

How do I cancel?

Cancel anytime from Settings → Billing. Your Pro access remains until the end of the period.

How do I contact support?

Use the Support page or email the address listed there. For urgent billing issues, include your account email and details.

Still need help? Visit Support.